We provide a money back guarantee for all hostees as we don’t believe in ‘locking in’ clients. The money back guarantee is only applicable with annually payments.

Whenever you decide to cancel your annually plan with us, we will refund the remaining months. We will not refund you for the month that you request your cancellation in.

For example:

If you pay yearly for the R3 on the 1st of January and decide to cancel the plan in April:

$60 ÷ 12 months = $5 per month

There are 8 months remaining in the plan so therefore:

$5 x 8 = $40

Therefore, I will refund you $40 .

The money back guarantee is only valid if you obey the Terms of Service correctly. If you were terminated for breaking the T.O.S then you will not receive your money back.